Geotourism Mapguide: A travel guide to the places most respected and recommended by locals.
  Visitor or Interpretive Center

Sugarlands Visitor Center

Sugarlands Visitor Center
Video provided by Great Smoky Mountains Association. More videos available at and on YouTube at

Sugarlands Visitor Center is the primary point of contact for visitors entering Great Smoky Mountains National Park via Gatlinburg, TN. It is located two miles south of Gatlinburg on US-441.

At Sugarlands, visitors can view extensive natural history exhibits and a free 20-minute film about Great Smoky Mountains National Park. Ranger-led programs are offered seasonally. The facility includes a Great Smoky Mountains Association bookstore and shop, as well as a Backcountry permit station. Information desk staff can answer your questions about planning your day in the park. Nature trails nearby feature a historic cabin and waterfall. Public restrooms, telephones, and drink machines are available.

Seasons Open: Year-round, every day except Christmas Day.

Hours Open: Jan-Feb 8:00-4:30; Mar 8:00-5:00; Apr-May 8:00-6:00; Jun-Aug 8:00-7:00; Sep-Oct 8:00-6:00; Nov 8:00-5:00; Dec 8:00-4:30

Fees: Free

 ADA Accessibility Notes

The visitor center and restrooms are accessible. Designated accessible parking spaces are available. Exhibits, information desk, and book sales areas are all on one level.

The Sugarlands Valley all-access nature trail is located just south on Newfound Gap Road.

 Eco-Friendly Notes

The visitor center has been updated with a "cool roof" system, allowing heat to escape and lowering cooling costs. The updated roof also features recycled rubber shakes and solar tubes which provide additional lighting without needing electricity. Solar panels provide energy for heating water in the restrooms.

 Pet Friendly Notes

No pets are allowed within the visitor center. Leashed dogs are allowed on the Gatlinburg Trail, a short walking path nearby the visitor center. This trail and the Oconaluftee River Trail (near Oconaluftee Visitor Center in NC) are the only park trails that allow pets. Pet excrement must be immediately collected by the pet handler and disposed of in a trash receptacle.

For More Information, Contact:

Great Smoky Mountains National Park
107 Park Headquarters Road, Gatlinburg, TN 37738
(865) 436-1200

ChiefInterp wrote on May 02, 2016: Shame on you for NOT having a telephone number that connects to a human. There are a large group of volunteers who would be willing to do this. For you "100th birthday" let's celebrate by bringing back some hint of CUSTOMER SERVICE. You all should be ashamed.

Pat Plattner wrote on August 17, 2015: Cannot reach anyone!!! Wanted to get information before traveling there, so we would know how many nights to book at a nearby hotel. Where are all the humans???

Maryanne Rackoff wrote on June 09, 2015: You are almost IMPOSSIBLE to reach by phone!!! I have tried many numbers which are either no longer in service or have long menus which get you nowhere. This is a PUBLIC PARK. I am going to complain to my Congressman and the Tennessee Congressman with authority over this area.

carolyn leclair wrote on May 24, 2015: why are there NO ONE ANSWERING THE PHONES ON SATURDAY AND SUNDAY????? I tried several numbers!!!!!!!!!!!!!!!!! I live in Sevierville this is very disappointing...

Anna Johnson wrote on April 21, 2015: I am interested in hiking to Grotto Falls on May 6. I wanted to make sure that trail is free and clear to hike.

Linda Huss wrote on February 04, 2013: Sugarland volunteers are very friendly and know the area quite well. Always been very helpful.

Boundaries and names shown do not necessarily reflect the map policy of National Geographic.

Latitude: 35.685340000
Longitude: -83.536691900
Elevation: 1468 FT (447 M)
Meet the Author:
Valerie Polk
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