Sugarlands Visitor Center is the primary point of contact for visitors entering Great Smoky Mountains National Park via Gatlinburg, TN. It is located two miles south of Gatlinburg on US-441.
At Sugarlands, visitors can view extensive natural history exhibits and a free 20-minute film about Great Smoky Mountains National Park. Ranger-led programs are offered seasonally. The facility includes a Great Smoky Mountains Association bookstore and shop, as well as a Backcountry permit station. Information desk staff can answer your questions about planning your day in the park. Nature trails nearby feature a historic cabin and waterfall. Public restrooms, telephones, and drink machines are available.
Year-round, every day except Christmas Day.
Jan-Feb 8:00-4:30; Mar 8:00-5:00; Apr-May 8:00-6:00; Jun-Aug 8:00-7:00; Sep-Oct 8:00-6:00; Nov 8:00-5:00; Dec 8:00-4:30
The visitor center has been updated with a "cool roof" system, allowing heat to escape and lowering cooling costs. The updated roof also features recycled rubber shakes and solar tubes which provide additional lighting without needing electricity. Solar panels provide energy for heating water in the restrooms.
ADA Accessibility Notes
The visitor center and restrooms are accessible. Designated accessible parking spaces are available. Exhibits, information desk, and book sales areas are all on one level.
The Sugarlands Valley all-access nature trail is located just south on Newfound Gap Road.
Pet Friendly Notes
No pets are allowed within the visitor center. Leashed dogs are allowed on the Gatlinburg Trail, a short walking path nearby the visitor center. This trail and the Oconaluftee River Trail (near Oconaluftee Visitor Center in NC) are the only park trails that allow pets. Pet excrement must be immediately collected by the pet handler and disposed of in a trash receptacle.