Sugarlands Visitor Center

Sugarlands Visitor Center is the primary point of contact for visitors entering Great Smoky Mountains National Park via Gatlinburg, TN. It is located two miles south of Gatlinburg on US-441.

At Sugarlands, visitors can view extensive natural history exhibits and a free 20-minute film about Great Smoky Mountains National Park. Ranger-led programs are offered seasonally. The facility includes a Great Smoky Mountains Association bookstore and shop, as well as a Backcountry permit station. Information desk staff can answer your questions about planning your day in the park. Nature trails nearby feature a historic cabin and waterfall. Public restrooms, telephones, and drink machines are available.

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Latitude: 35.68534 Longitude: -83.5366919 Elevation: 1468 ft
the best travel advice comes from the people who live here
Valerie Polk

Seasons Open

Year-round, every day except Christmas Day.

Hours Open

Jan-Feb 8:00-4:30; Mar 8:00-5:00; Apr-May 8:00-6:00; Jun-Aug 8:00-7:00; Sep-Oct 8:00-6:00; Nov 8:00-5:00; Dec 8:00-4:30



Eco-Friendly Notes

The visitor center has been updated with a "cool roof" system, allowing heat to escape and lowering cooling costs. The updated roof also features recycled rubber shakes and solar tubes which provide additional lighting without needing electricity. Solar panels provide energy for heating water in the restrooms.

ADA Accessibility Notes

The visitor center and restrooms are accessible. Designated accessible parking spaces are available. Exhibits, information desk, and book sales areas are all on one level.

The Sugarlands Valley all-access nature trail is located just south on Newfound Gap Road.

Pet Friendly Notes

No pets are allowed within the visitor center. Leashed dogs are allowed on the Gatlinburg Trail, a short walking path nearby the visitor center. This trail and the Oconaluftee River Trail (near Oconaluftee Visitor Center in NC) are the only park trails that allow pets. Pet excrement must be immediately collected by the pet handler and disposed of in a trash receptacle.


Sugarland volunteers are very friendly and know the area quite well. Always been very helpful.

Linda Huss, 2/4/2013

Is there a way to buy those small plastic animals found at Sugarland? I bought a bear, 2 elk, 2 deer, and a turkey a week and a half ago. I would like to buy 2 more turkey and 1 more black bear. They stand on their own are 3-5 inches tall. I can't locate them on the website. We live in Texas so I hope I can buy them online. Thanks!

Eileen Slater, 11/5/2016

I want to volunteer to help clean up park trails, etc from the fire damage. Please email me at or call me at 513/260-5853.

Barry Dahl, 12/3/2016

As of right now, the best way to volunteer in the area would be through this website: Thanks for your comment!

Allyn Richardson, 12/7/2016

Is the nature trail suitable for young children? Yes it is.

Barbarazewe, 10/1/2017

Brochures I NEED SOME . I would like some brochures for free things to do. Please contact (865) 436-1200 directly for information on how to get brochures.

george fields, 3/21/2018

What is being repaired at Clingmans Dome ? Clingmans Dome Observation Tower will be closed July 10 - July 27 to complete a rehabilitation project. The Clingmans Dome parking overlook area, store, trail up to the tower, and access to all trailheads in the area will remain open.

Dan Foster Johnson City, Tn., 7/9/2018

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